Posts for category ‘Computers’

This article is also available as a Podcast on “The RootCause” podcast series available on iTunes.

As our country begins what I can only hope is a new era, I find myself wondering about the future of our industry. Information Technology took a very hard hit in the Dot Bomb Crash of 2000. I was under contract to Lucent Technologies at the time and the impact there was enormous. Jobs were lost by the thousands, and so were retirements. Now, in 2008 and 2009, we see another financial bomb–but we also see a new vision.

In 2000, the world discovered that just being on the Internet did not guarantee success. Prior to that, business was doing well at moving money around, if not actually producing much. The cash had to keep moving or it would settle to the ground and people would notice that there wasn’t that much new money–just the same funds moving in circles–redistributing. Maybe that is what finally happened. Maybe the music stopped and everyone realized that there weren’t enough chairs for everyone–and panicked.

The financial bomb this time is a bit different and as I am not a financial consultant, I will not try to explain it–even if I fully understood it-which I do not. My concern here is the impact of this market on my industry, the Information Technology Industry. This time it seems, we are not dead center on the bull’s eye–instead we are the arrow point. We went through our decimation and many of us retired, retrained in other fields or just gave up. Others stayed on and have continued to grow with the technology. It’s leaner and meaner and there are far fewer of us to do what needs doing. But, it is also the foundation of the new economy to come.

New energy systems and a rewrite of the way that the Health Care Industry does business will be heavily steeped in Information Technology. Our skills are going to be in more and more in demand as companies around the world, and here in the United States, scramble for ways to create a sustainable future for our planet and our respective countries. We will be right in the middle of it. Are you ready for that? Are you really?

One side effect of the trimming down of our industry has been reluctance to invest in upgrades, to improve efficiency of systems and, most importantly, to create. Older equipment and technology are often still in place–in mission critical positions. Products at the end of their support cycles, that are still working, are still in place. After all, why fix what isn’t broken? Money is tight.

Here is why you should fix it while it is still working.

(1) Because it IS still working. Once a component fails, you will end up scrambling to replace it–making bad decisions and building sloppy installations.

(2) Because new software tools, operating system manufacturers, (think patches), and other manufacturers of equipment, do not perform regression testing back to the beginning of time. If your operation system or other software tools are past that magical line in the sand, new-supposedly helpful-patches and upgrades could break your systems in unforeseeable and unsupportable ways.

(3) Because it is not about keeping your position in a company or in a market. It is about creating new technologies, processes and markets. The old ways don’t cut it anymore and whoever creates a solution to a problem, regardless of country or marketplace, will drive the economies of the world–and of their niche in the global marketplace. If your company creates products or provides services, you need to be on the crest of the wave.

President Obama has asked us to be willing to make hard decisions and to work to create the new technologies that will drive the world’s economy. I for one, embrace the call. Let’s stop trying to make our money by moving money from one pocket to another and begin once again to create. You, the people of the Information Technology Industry, are going to be right at the heart of it. Technologists, look for companies that want to be there too. Information Technology Managers, look for people with passion. Let the wonder that first led you to master an aspect of the magic of technology once again inspire you. This is our moment. This is our challenge. It’s time once again to have some fun with this stuff!

Information technology news and technical information pertaining to certification intelligence for exam training is the main purpose of this article. Many people do not know the difference between computer training and certification exam training. I would like to inform everyone what the differences are. Computer training is classroom education with scheduled courses or online training about the career field pertaining to information technology. Let me explain! You may want to become a Server Administrator. To begin with you will need some education somewhere in order to be knowledgeable about the subject and maybe acquire a 2 or 4-year degree or receive some online training with a qualified instructor. You may just want to take a few courses and receive a certificate in this field. This would be considered computer training.

Information technology certification intelligence on exam training is what you need in order to be fully prepared to pass your certification exam. After computer training you may have a degree or a certificate but you still do not have a certification that is recognized by Microsoft, CIW and CompTia or any other. If you have computer training that qualifies you to be a Server Administrator then you will want to get certified in Microsoft, CIW or CISCO. Certification exam training concentrates on preparing you to pass your certification exam. An IT Certification exam is unlike any other exam that you have had in college or school. There are two very important things to consider when preparing for a certification exam. They are the proper study technique and having relevant material that pertains to the actual exam that is up to date with the current market.

There are only a handful of places online that offer Certification exam training. The reason I wrote this article is to provide news and information about the best resources on certification exam training. There are many students of information technology that want this information because they are serious about passing their certification exam on the very first try. This article is not about selling but about helping those who are not informed about Certification exam training.

Another purpose of this article is education concerning information technology certification. There are many colleges and online training about information technology that will prepare you for a particular subject or field but there are but a few places where you can find information technology certification intelligence on exam training.

Say you want to become a PC Technician and you study at a college or receive online training so that you are knowledgeable about that field and receive a diploma or certificate in that area but you still are not certified until you take a certification exam. Even after graduation you will need to schedule an IT certification exam with prometric or pearsonvue in order to be certified in the field that you desire.

How many places do you know where you can get training on how to pass your information technology certification exam. Exam training is not the same as computer training. You will need knowledge of how to study for your certification exam and to know the proper study techniques because an IT exam is not the same as the exams in school. You will also need to know where to get updated material about your certification exam because if you are studying material that is outdated then you will not pass your certification exam. Certification exam training is important if you plan on passing your certification exam the first time so you can avoid 2nd and 3rd exam fees.

Some people may already be working on the job in the profession that they desire, such as a Server Administrator, Desktop Support Technician or a PC Repair Technician. They may have had prior training before employment but have never acquired a certification. They probably know their job and are very knowledgeable about their work and field but need a certification because their employer requires it. They do not need any computer training. They only need Certification exam training so they can pass their certification exam. I hope you get the picture now. Looking for a great resource then visit: billnaugle.com

For those of us who can’t leave the office behind, the new range of smart phones for business are making it increasingly easy to be a workaholic. For telecommunications the two models are fairly evenly matched, you can make and receive calls but with these multimedia devices you’ll want to be doing a lot more than that. Both are capable of email, web browsing and of course text messaging. However the Blackberry’s original support of push email gets one up on the iPhone, which doesn’t employ an LED to notify the user he or she has a new message and requires that the owner actively check themselves. This is obviously time consuming and translates into wasted battery life.

The iPhone is probably more fashionable than its competitor but in a corporate sense which is the superior piece of kit? The touch screen capabilities of Apples multimedia phone does indeed make it a joy to use but it has been agued that Blackberry’s physical keyboard is more user friendly regarding typing text messages and email, compared to the iPhone’s virtual on screen keyboard.

It has been regularly reported that the Internet loading time on the Blackberry can be slow and frustrating but once it’s connected to a wireless network online navigation is pretty smooth. Due to the touch screen interface of the iPhone browsing the internet is a more enjoyable and profitable experience. Dragging your finger down the screen to scroll through a page is more intuitive than the buttons on the Blackberry, as is the pinch and reverse pinch motion to zoom in and out. For these reasons extracting information from web pages is often easier on the iPhone. With the new Blackberry Bold which boasts a 624MHz processor you can now download email attachments faster than before which is a significant improvement. But in early July Apple’s reaction to this was to announce the iPhone on the 3G network advancing the smart phone’s connectivity and it also includes satellite navigation. Similarly the Blackberry Bold incorporates GPS as standard.

With the iPhone you obviously get 8G or 16G (depending on which model you choose) worth of memory on which to download music from iTunes, but that’s not going to help you get those reports done by Monday morning. It is going to lighten the load in your pockets though as you won’t need to carry your iPod around with you as well. Since Steve Jobs has released the SDK (iPhone software developer kit) and Microsoft Exchange support for the iPhone he has covered two major areas that required development and therefore as a corporate utility the iPhone is vastly improved.

At the end of the fruit salad Mac users are a loyal folk and will probably continue to invest in the Apple family. Equally, those that are now familiar with the Blackberry will most likely stick by Research In Motion. It is very much down to personal preference and the specific requirements of the user and so when all’s said and done, the choice is yours.

Considering the lifestyle of the global people in the present world, can you ever imagine life without telecommunication networks or telecommunication services? Yes, it is really tough since the telecommunication services have already come to be an integral part of the lives of even the common people in the world. If you feel interested about telecommunication services of various types, this page will be of immense importance to you informing you all about various telecommunication services including calling cards.

The telecommunication services are made to function by a strategic arrangement of the telecommunication links. The arrangements are made in such a way that massages are carried over a number of nodes and links from one part of the telecommunication network to the other. The telecommunication systems in the modern times take into account various types of telecommunication techniques and technologies. Some of these technologies are computer networking, internet, radio networks, mobile communication, broadcasting and public telephone networking.

Among the telecommunication services mentioned above, computer-networking services are thought to have brought about drastic changes in the world of communication. Different kinds of computer applications like web conferencing or video conferencing have served a lot in helping people in various parts for the world communicate with each other. Video conferencing has become immensely popular among the people since it allows them not only to communicate with the person at the other end, but also to see the person itself.

Keeping in mind the popularity and the facilities of all the types of telecommunication services, it has to be admitted without any doubt that the public telephone network is obviously one of the most popular forms of telecommunicating. Telephone networking does not demand you to spend much as voice chat or video chat through computer networking does. In fact, there are only a few other telecommunication services that will let you communicate with people at a cheaper price.

The popularity of the public telephone networks as one of the telecommunication services has been sky-rocketed by the advent of the calling cards. The long-distance calling cards let you enjoy the liberty if making a call to any number in the world from any place, irrespective of the location, which you are making the call from. The overseas calling cards and the international calling cards allow the users to make overseas and international calls respectively.

Several companies provide various types of calling cards with lucrative as well as exclusive schemes and facilities. The prices of the calling cards are cheap enough to be within the easy reach of your budget. In the modern times, it has become easier for you to avail calling cards since you need not visit the calling card shops any more in order to avail them. You can book the particular type of calling card by dint of the online calling card booking facility offered by many of the calling card selling companies. So, next time you are traveling abroad, do carry a long-distance calling card with you.

Do you often feel stuck in the computer abyss when it comes to managing your company’s needs for web or information technology services? Businesses with fewer than 50 or 60 employees often find themselves struggling to keep pace with their basic web and computer support services and miss out on effective small business IT solutions.

Without the guidance of an information technology services provider, small businesses can end up wasting time and money on computer support services because they aren’t in touch with the best technology tools and practices for small business IT solutions. Even zero-employee companies can benefit immensely from a computer support services partner who shows them how to standardize their practices, save money with the right hardware or software and develop effective websites.

Putting Out Fires – Who Needs Dedicated Computer Support Services Anyway?

The approach often taken by small organizations when it comes to information technology services is one of putting out fires. No one has time to update the website, the network is cobbled together with wiring strung across the floor, and you’re not sure when the last backup really ran. Then, a hard drive starts going click-click. You call that guy you occasionally use for computer support services, “Joe-I-Fix-Anything-PCs,” to get the computer booting. That’s when to your horror you discover that the tape in the drive since last Tuesday wasn’t really backing up and the click-click is the sickening sound of your QuickBooks data being eaten by the dying hard drive.

There is a Better Way: A Solutions Partner for Web and Information Technology Services

It isn’t that “Joe” can’t spot you some quick computer support services and get you up and running again. It’s the point that the “bargain” hard drive failed without warning, your data wasn’t backed up and you didn’t even have a centralized data management practice to begin with. Wouldn’t it have been great to avoid all the headaches by using best-practice guidelines for business management and making informed purchase decisions? That’s where a good small business IT solutions provider comes in, not only to avoid disaster but to save money. For example QuickBooks could be integrated with your shipping and credit card processing which saves three employees 30 hours a week in order fulfillment. Then you might implement a web solution for online orders which integrates with QuickBooks. A good information technology services partner makes computer support services a value proposition.

Small Business IT Solutions – Hiring a Partner

So what’s the best way to find a great web or information technology services partner to work with and then get the most out of that relationship?

1. Look for a company that specializes in small business IT solutions

Computer support services companies that specialize in small business will be more in tune to your particular needs and challenges. They will understand budgetary constraints for computer support services and the need to use resources very efficiently. Because technology developers and manufacturers are now seeing a large and relatively untapped market of small business customers, there are some terrific tools emerging for small organizations. A technology partner focused on small business IT solutions and information technology services will help your company grow and succeed.

2. Do you need a local information technology services partner?

Not necessarily. If the goal here is to find a provider of information technology services to help you manage your website, make purchase decisions and facilitate projects, it doesn’t have to be local. With sophisticated remote tools and web-based collaboration, many problems and projects can be addressed remotely. The key is to find a good fit. For onsite service such as network installation or hardware swaps, a good solutions partner can identify and schedule local computer support services as needed or works with a nationwide network experts for repairs, rollouts or other onsite computer support service. If the company isn’t local, ask what provisions it has in place for onsite service.

3. Personalized computer support services

One of the stigmas attached to the tech industry and a common complaint about providers of computer support services is lack of personalization. A good provider of information technology services wants to get to know you, your processes and your employees. The staff should ask questions about what your company does and who the key contacts are to gain a feel for your organization’s culture. Likewise, access to the provider’s staff and resources is equally important. The relationship is going to be much more effective when that company has a mandate for personalized service and an open door to communications.

4. Due diligence

Think of hiring a solutions partner for information technology services like you would hiring someone for your staff. Look for a company that is seeking a long-term partnership. Ask for references. Then find out how long the company has been in business, who you will have access to for a problem or project and how the provider charges for its computer support services.

5. Cohesive approach and good facilitation

The partner that you select should want to take a cohesive approach to understanding your business or organization and help you come up with a customized plan for your technology and web needs, be it a long-range strategy or a specific project. The difference between “Joe-I-Fix-Anything-PCs” and a provider of complete information technology services and solutions is someone who can do a good discovery about your organization and its goals, facilitate the project and help bring together providers for the components outside their expertise. Also, a one-stop shop can provide you with benefits. Keeping your hardware and software purchases, web and computer support services together can provide you economies of scale combined with the convenience of single point of support and access to someone who knows your business.

How to Get the Most Out of the Relationship

6. Identify key problems, goals and areas to improve efficiency

Once you partner with a provider of information technology services and solutions, the first and most important step is an analysis of problems. The more you can communicate about your company, current practices and areas to improve, the more effective your solutions partner can be in coming up with a computer support services plan designed to keep things running smoothly, maximize your assets and move your organization forward.

7. Set up best practices

Typically the biggest challenge small organizations face in being successful is getting out of their own way, seeing the big picture and making the changes necessary for improvements to happen. A good small business IT solutions partner can help you set up best practices to get most out of your investment in information technology services. However, making sure those practices are implemented and followed rests squarely on your shoulders, not on those of your computer support services provider.

8. Avoid costly mistakes – Don’t make impulse purchases

Whereas large companies tend to have a formal evaluation and approval process in place for making technology purchases, many smaller organizations make impulse purchases. Let the company you’ve hired for information technology services do its job and provide you its expertise on purchases. If the company resells hardware and software at competitive rates, purchasing from it can be worthwhile. You’ll have a single point of purchase for computer support services, and the company can recommend hardware and software from manufacturers it has partnerships with and expertise on as well. All of that translates to added benefit to you.

9. Choose managed information technology services designed for business

Small organizations have a tendency to operate off the cuff, looking for freebies or grabbing cheap services not really designed for business. This approach to information technology services can come back to bite you. If you want to grow your business, approach your needs for computer support services like a bigger organization would. If your IT partner makes recommendations on computer support services that you think you can find cheaper elsewhere, take a hard look at what you are getting and how it can really benefit your business. Once you weigh all the benefits, you may find the value to your business growth and offerings far outweighs the cost.

10. Can I still do it myself?

Working with a good provider of information technology services doesn’t mean you can’t do anything yourself. In fact, a reputable and innovative IT company should educate you on how to better manage your technology needs and investments. There are still a lot of day-to-day tasks you can and should do within your organization, depending on your skill level, time and desire. The point is to keep your computer support services partner in the loop and use their expertise and input on major technology decisions.

Conclusion

So, what’s in it for you? By partnering with a provider of information technology services, you’ll find a more thought out, comprehensive approach to small business IT solutions that can increase efficiency, save you money, generate revenue, and help your business succeed